User Guide

About payment method

This site supports the following payment methods.

credit card

VISA, Mastercard, AmericanExpress, and JCB brand credit card payments are available.

Google Pay

If you are using Google Chrome, you can pay with your Google Pay account.

On the payment screen, select Google Pay from Express Checkout.

Apple Pay

You can use Apple Pay to make payments on the web in Safari on your iPhone, iPad, or Mac.

On the payment screen, select Apple Pay from Express Checkout.

About delivery and shipping

Delivery company: Japan Post Holdings,YAMATO TRANSPORT 

Delivery days: Ships within 3 to 5 business days from order

Shipping fee: $25.00 shipping to USA

         We offer free shipping for purchases of over                                    $150.00

If the product is returned due to absence, etc., it will be canceled and the amount paid minus the round-trip shipping fee will be refunded.

Customs duties may occur.

 

Cancellation

Please note that basically we cannot accept order cancellation after the order has been shipped.

For cancellations before shipment, please contact us using the inquiry form.

 

About return/exchange conditions

Only in the case of initial defects or damage, we will exchange the product for a new product if you contact us within 7 days after the product arrives.

In addition, we will bear the return shipping fee due to initial defects and damage.


* Depending on the monitor or display environment you are viewing, the actual product may look different in color, texture, etc.